🔒 Data Protection Policy

33mmk Privacy Policy

This policy clearly explains how we look after your personal information.

Section 1

Introduction and Purpose

33mmk is a football betting and casino platform serving players in Myanmar, and we treat the protection of personal information as a serious responsibility. This policy is a document that clearly sets out how your personal information is collected, stored, used, and protected while you use our services.

By accessing and using our platform, you are considered to have agreed to the terms set out in this policy. We encourage you to read and understand this policy before continuing to use the platform. If there is anything in the policy you do not understand, you can contact us at [email protected].

Last Updated: 30 October 2026

Section 2

Personal Information We Collect

We collect personal information from you in the following categories—

2.1 Information You Provide Directly

  • Your name, date of birth, and contact details provided when creating an account
  • Financial information provided when making deposits and withdrawals
  • Messages left when contacting customer support
  • Copies of documents submitted to verify your identity

2.2 Information Collected Automatically

  • IP address and mobile device information
  • Browser type, language settings, and OS version
  • Date, time, and duration of sessions on the platform
  • Gaming records and financial transaction records
  • Data collected from cookies and similar tracking technologies

2.3 Information received from third parties

Limited data may be obtained from payment service providers such as KBZPay, Wave Money and AYA Pay to carry out financial verification (KYC). Data provided by them will be used solely for financial compliance purposes.

Section 3

How we use your personal information

We use your personal information only for the following purposes—

3.1 Account and service management

Data is used to create your account, verify your identity, and provide gaming services. This includes KYC (Know Your Customer) checks, which are legally required compliance procedures.

3.2 Financial transactions

Data is used to process deposits, withdrawals and bonus payments smoothly, and to prevent financial fraud.

3.3 Customer support

Data is referenced to resolve your questions and issues through our 24/7 Live Chat and email services.

3.4 Safety and security

IP addresses, session data and gameplay patterns are monitored to detect and prevent unauthorised account access, fraud and financial breaches.

3.5 Responsible gaming support

Data is reviewed to monitor your gaming patterns and, where needed, to provide responsible gaming tools and limits.

3.6 Service improvement

Data is used to analyse platform usage patterns in order to improve the gaming experience and fix technical issues.

Section 4

Personal information sharing policy

We do not sell or rent your personal information to third parties. Data sharing is carried out only under the following defined circumstances—

  • Service providers — Only the information strictly necessary to deliver services is shared with payment platforms such as KBZPay, Wave Money and AYA Pay.
  • Legal obligations — Disclosure will only be made in compliance with the law where required by a legal demand.
  • Security actions — Only the minimum data necessary may be exchanged with relevant organisations when investigating personal data breaches, fraud or financial irregularities.
  • Business transfers — If we restructure our business, your data may be transferred to the successor organisation and this policy will continue to apply.
Section 5

Cookie and tracking technology policy

The 33mmk platform uses cookies and similar technologies to improve your browsing experience.

5.1 Strictly necessary cookies

These cookies are essential for the platform to function correctly, and disabling them may cause services to break. Session management, security checks and login authentication all rely on these cookies.

5.2 Performance and analytics cookies

These cookies are used to understand how the platform is used and to create a better experience. Disabling them may affect improvement efforts.

5.3 Managing cookie settings

You can block, delete or restrict cookies in your browser settings. However, disabling strictly necessary cookies may prevent smooth access, gameplay and financial transactions.

Section 6

Data security measures

We have technical and organisational security measures in place to protect your personal information—

  • SSL encryption — All data transmitted between you and our servers is protected using SSL (Secure Socket Layer) encryption.
  • Access Restriction — Access to personal data is limited only to staff and operational departments that strictly need it.
  • Financial Data Encryption — Payment-related information is encrypted and stored on secure servers.
  • No Plain-Text Password Storage — Your password is never stored in a readable form — it is stored only as a hash.
  • Security Audits — Regular checks are carried out to detect and address platform security vulnerabilities.

We want to be honest: no data transmission over a digital network can be guaranteed 100% secure. We take every reasonable measure to protect your data.

Section 7

Data Retention Period

We will retain your personal data only for as long as necessary —

  • Account Data — Kept for as long as your account is active. It will be deleted only after the account is closed and any required financial compliance period has been met.
  • Financial Transaction Records — May be retained for an extended period after the transaction is completed to meet legal requirements.
  • Customer Support Records — Will be deleted only after the issue is fully resolved and the applicable retention period has passed.
  • Tracking Data — Analytics data linked to your personal data is retained solely for security audit purposes.
Section 8

Your Rights

As a user of our platform, you have the following rights regarding your personal data —

8.1 Right of Access

You can request to view the personal data we hold about you. You can send this request to [email protected].

8.2 Right to Rectification

If your personal information is inaccurate or incomplete, you may contact us and request a correction.

8.3 Right to Erasure

You may request that we delete the data we hold about you. However, data that must be retained to fulfil legal obligations cannot be erased.

8.4 Right to Restriction

You may request that we restrict the processing of your data. We will review the request and accommodate it where possible.

8.5 Right to Data Portability

We can provide the data you have given us in a readable format. We will handle this request at our reasonable discretion.

Section 9

Age Restrictions and Child Protection

33mmk services are intended only for players aged 21+. Anyone under 21 is not permitted to use our platform. We conduct KYC checks to enforce this, and if we collect personal information from anyone under 21, it will be deleted immediately. If you are a parent or guardian and become aware that a child is using our platform, please notify us immediately at [email protected].

Section 10

Policy Changes

We may update this privacy policy from time to time. For significant changes, we will post a notice on the platform. Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. You can check the "Last Updated" date on this page to stay informed of any policy changes.

Section 11

Contact Us

If you have any questions, requests, or concerns regarding this privacy policy or any personal data matter related to 33mmk's services, you can reach us 24/7 via Live Chat or the email address below—

Contact for Support and Personal Data:

[email protected]

We can assist you effectively in Myanmar language via 24/7 Live Chat.

Personal Data Protection — Questions and Answers

When creating an account, you need to provide your name, date of birth, and contact details. For payment transactions, additional financial information may be required. For KYC verification, you may need to submit a copy of your national ID or other identity documents. This data is used only to provide the service and for security purposes.

We do not sell your data. We share only the minimum data necessary with payment service providers such as KBZPay, Wave Money, and AYA Pay in order to process transactions. We do not share your data with any third party without authorization, except where required by law.

All data in transit is protected with SSL encryption. Passwords are stored in hashed form only, and access is restricted to staff who strictly need it. Regular security audits are carried out to keep the platform safe.

Yes. You can contact [email protected] to request data deletion. However, financial records that must be retained to meet legal requirements cannot be deleted immediately — we ask for your understanding as this is a legal obligation.

If essential cookies are disabled, login, session management, and payment processes will not work smoothly. We recommend keeping cookies enabled for the best gaming experience.

If significant changes are made, an announcement will be posted on the platform. You can check the "Last Updated" date at the top of this Privacy Policy page to see whether anything has changed. Continuing to use the platform after a policy update means you accept the updated policy.

KYC (Know Your Customer) verification is carried out to prevent financial fraud and to protect the safety of players. Documents you submit are stored on secure servers and are used solely for KYC purposes.